General Safety Tips for All Users

Staying safe on any online platform starts with common sense and caution. Here are our top tips:

• Meet in Public Places: 🤝 When exchanging items or meeting for services, always choose a well-lit, public location, preferably with other people around.

• Bring a Friend: 🧍‍♀️+🧍‍♂️ Consider bringing a friend or family member with you, especially for in-person transactions.

• Inspect Items Thoroughly: 🧐 Before completing a purchase, carefully inspect the item to ensure it matches the description and photos.

• Verify Information: ✅ For services or job opportunities, verify credentials and references where possible.

• Trust Your Gut: 🧠 If something feels off or too good to be true, it probably is. Don’t hesitate to walk away from a deal.

• Protect Personal Information: 🔒 Never share sensitive personal or financial details (like bank account numbers, social security numbers, or full credit card details) in initial communications.

• Use Secure Payment Methods: 💳 When possible, use secure payment methods that offer buyer or seller protection. Be wary of requests for unusual payment methods (e.g., wire transfers, gift cards).

• Communicate Through the Platform: 💬 Keep all communication within the Marketplace28 platform until a deal is solidified. This creates a record and helps us assist you if issues arise.

• Report Suspicious Activity: 🚨 If you encounter any suspicious ads, messages, or users, report them to us immediately.

Special Caution Notes for the “Connect” Category

The “Connect” category, encompassing jobs and services, requires extra vigilance due to the nature of the interactions.

• Job Seekers & Employers:

  • Verify Job Offers: Be suspicious of job offers that seem too easy, promise exceptionally high pay for minimal work, or require upfront payments for “training,” “background checks,” or “equipment.” Legitimate employers rarely ask for money from job seekers.

  • Protect Your Identity: Do not provide sensitive personal information (like your full date of birth, bank account details, or passport numbers) until you have a confirmed, legitimate job offer and have thoroughly vetted the employer.

  • Meet Professionally: For interviews, meet in a professional setting or a public place.

• Service Providers & Clients:

  • Clear Agreements: Ensure you have a clear understanding of the services to be provided, the cost, and the timeline before any work begins. Get agreements in writing when possible.

  • Check Reviews/References: If available, check reviews or ask for references from service providers or clients.

  • Payment Terms: Agree on payment terms upfront. Be cautious of requests for full upfront payment for large projects. Consider milestone payments for longer engagements.

Anti-Money Laundering (AML) Notice

Marketplace28 is committed to combating money laundering and terrorist financing. We adhere to Anti-Money Laundering (AML) regulations and strive to maintain a secure and compliant platform.

What you need to know:

• Suspicious Activity: We monitor for suspicious transactions and activities that may indicate money laundering or other illicit financial dealings.

• Cooperation: We may cooperate with law enforcement and regulatory authorities by providing information, as permitted by law, when suspicious activities are detected.

• Your Role: Be aware of common money laundering red flags, such as:

  • Requests to accept payments from third parties you don’t know.

  • Unusual payment methods or demands for quick transactions.

  • Transactions involving unusually large sums of money without clear justification.

  • Users who seem overly secretive or unwilling to provide standard information.

By using Marketplace28, you agree to comply with all applicable AML laws and regulations. Any attempt to use our platform for illegal activities will result in immediate account termination and may be reported to the relevant authorities.

For any questions or to report suspicious activity, please do not hesitate to reach out to our support team.

Contact Email: support@marketplace28

Stay safe, and enjoy your experience on Marketplace28!