Frequently Asked Questions
Marketplace28 is a global online platform that connects buyers, sellers, employers, job seekers, and service providers. Whether you’re selling second-hand clothing or listing a multi-million euro business, you’re in the right place. We’re unique because we’re global, multilingual, and simple to use.
Click the “Post Ad” button, select the appropriate category, location, and country, then enter the required information and upload your photos. A clear title and detailed description will help your ad perform better.
Is there a cost to post an ad?
Basic ad placement is free in most categories. However, we offer paid promotion options to boost your ad’s visibility in featured sections. These are optional but highly recommended for quicker results.
What are the ad promotion options?
We offer a variety of premium ad placements, such as:
- Featured Ad on Homepage
- Top-of-Category Listings
- Highlighted or Urgent Ad labels
You can choose the promotion package that best suits your needs. Payment ensures your ad stands out compared to standard listings.
Can I edit or delete my ad after posting?
Yes. Log in to your account, go to “My Ads,” and choose to edit, deactivate, or delete your ad at any time.
What are your tips for successful selling?
- Use clear, high-quality photos (show all angles, including defects)
- Write an honest, detailed description
- Be transparent about the condition of your item
- Use a real contact number and email
- Include your location accurately
- Respond to enquiries promptly
More photos = more trust = higher chance of sale!
What countries and languages does Marketplace28 support?
We are a global and multilingual platform. You can post and browse in multiple languages, including English, Greek, Hindi, Arabic, French, and more. Language settings can be changed via the language tab.
Yes. We take user privacy and data security seriously. Your personal data is protected and never shared without consent. See our Privacy Policy for more details.
I forgot my password. What should I do?
Click on “Forgot Password” on the login page. You’ll receive a link to reset your password via email.
You can reach our support team via the Contact Us page or email us at support@marketplace28.store. We aim to respond within 24 hours.
My listing won’t upload. What should I do?
Here are common issues and fixes:
- Check that your photos are in a supported format (.jpg, .png) and not too large.
- Make sure you’ve selected the correct category, location, and country.
- Fill in all required fields and try again.
- If the issue persists, refresh your browser or try another device.
If problems continue, contact support.
Why won’t my payment go through?
Payment issues may occur due to:
- Invalid or expired card details
- Incomplete billing information
- Bank restrictions or insufficient funds
Double-check your card info or try another card. You may also try again later or contact your bank. For persistent issues, reach out to our support team.
