Χαρακτηριστικά:

• ****Responsibilities:
• **CUSTOMER
• Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction
• Foster a Client centric mindset by developing and maintaining solid Client relationships.
• Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty
• ****TEAM
• Train, mentor, motivate and offer constructive feedback to the team
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience
• Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth
• Ensure a hazard-free, safe and healthy working environment in compliance with regulations
• Ensure the team is always informed about product, policies and procedures
• Attract and recruit the best talents available on the market through networking and scouting
• ****RETAIL
• Lead and manage all the day-to-day operational activities of the store and ensure compliance with policies and procedures
• Monitor and control store productivity levels with an aim to achieve targeted KPIs
• Implement personnel and resource planning strategies to optimize staff schedules
• Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention
• ****Requirements
• University Degree or equivalent qualification
• 2-3 years’ experience in the retail industry (preferably fashion experience)
• Excellent use of English language and computer skills
• Excellent verbal, written and interpersonal skills
• Numerical and analytical knowledge to monitor KPIs
• Sound working knowledge of Microsoft Office
• Leadership skills and business orientation
• Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style
• Customer service orientation with in-depth knowledge of basic business management processes
• Passion for sports and fashion
• Willingness to learn and tackle new challenges
• ****Benefits
• Competitive compensation package & performance bonus
• Career development opportunities & education programs
• Health & wellness programs to keep you active
• One day off, part of our "parents’ day off" program
• Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Sportsfactory, Rundome)
• Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras!
• ####At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard tο race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.